The concept for a customer focused, industry leading clearance service was borne of a frustration with seeing others in the industry employ underhanded tactics with little or no regard to client experience or expectation. Fly-tipping, illegal employment practices, rude unhelpful staff, sub-contractor use and no-shows are all too common in the industry and it became clear that there was a gap in the market for a company who were willing to regard their clients and properties with the required esteem.
Our goal of 100% Total Customer Satisfaction is one which we heartily believe can only be achieved by doing things the ‘Right Way Round’. It is our intention that each encounter with RWR not only meets your expectations, but goes some way to exceeding them!
There are many house clearance companies out there, but are they doing it the ‘right way round’?
Doing things the ‘Right Way Round’ is our guiding principal and the basis of all our actions, not just our name. In firmly embracing our core values of Respect, Enthusiasm, Creativity, Simplicity and Bravery we are able to remain focussed on our overall goal of offering 100% Total Customer Satisfaction and to date we haven’t let a single customer down!
Our prices are reflective of the highest level of service and value for money which we offer. The amount we quote will always be the amount you pay providing the details you have supplied at quote stage accurately reflect the job. We will not charge you extra for items such as removal of white goods, electricals or to clear extra spaces such as garages, lofts and sheds.
We are wholly committed to minimising environmental impact and have a strict recycle, re-use or donate policy. We only use recycling centres regulated and licenced by the Environment Agency. All of our current processes have been developed with our carbon footprint in mind and are constantly being monitored to identify further reduction opportunities.
We work in partnership with numerous Charities , Housing Associations, Church Groups and Shelters. Ask us for details when we’re completing the clearance as to which ones specifically you would be donating items to.
Simple – Reasonably Priced – Stress Free
Call us today on 0800 024 8913 for your FREE QUOTE!